Transforming Lives Since 2015
Our Story
Healing with Expertise and Heart
Personalised Care with Expertise and Compassion
At Physio@Heart, our story began in 2015 with a vision to enhance the quality of life for individuals in the west of Singapore. Established with dedication, compassion, and the belief that true healing stems from balance, order, rhythm, and harmony, as beautifully articulated by Thomas Merton. It’s about working hard but not to the point of exhaustion, ensuring there’s time for rest and recovery. It’s about enjoying good food in moderation, nourishing your body without overindulgence. It’s about earning a living but not letting the pursuit of wealth dominate your life. We understand that every individual has a story, and we are committed to supporting you in achieving the freedom to be your best self - mind, body, and soul.
Andrea Lai, our founder and caring healer, has been the driving force behind Physio@Heart's transformation from its humble beginnings to becoming a go-to clinic for holistic physiotherapy. With decades of experience in therapy and rehabilitation, Andrea brings a unique blend of expertise and compassion to every treatment. Her passion lies in empowering patients through education and self-management, which explains her holistic approach, focusing on the full spectrum of the patient’s health to ensure lasting and sustainable recovery.
After graduating from NYP and Curtin University, Andrea honed her skills at Gleneagles Hospital and Mount Elizabeth Hospital
under the Parkway Group for eight years. There, she developed an interest in outpatient rehabilitation for back and neck pain, arthroscopic surgeries, degenerative joint conditions, and her key sub interest - neurogeriatric rehabilitation. During this time, she also led a multidisciplinary team in several falls prevention and screening programmes in the heartlands. In 2003, Andrea spent five years at Tan Tock Seng Hospital, rotating through the outpatient department, inpatient orthopaedics, and neurogeriatrics rehabilitation to gain a broader perspective of the healthcare system and exposure to a more varied patient group and diagnoses. She was the Rehab and Homecare Manager at Gleneagles Hospital before establishing her private practice, Physio@Heart.
Why Choose Us: Your Pathway to Healing
If you are looking for a trusted and experienced partner in your healing journey to better health, make an appointment with us now so we can get started together.
Here's why patients trust us:
Tailored Physical
Therapy & Rehabilitation
We understand every patient's individual needs and craft tailored treatment plans that fit their lifestyle and work for them.
Convenient Options
We offer therapy in-clinic or in the comfort of your home, making physiotherapy accessible to everyone in need.
Holistic Physiotherapy Approach
We address not only current issues but also focus on preventing future problems through education and empowerment.
Proven Results
Our 5-star reviews reflect our commitment to helping everyone achieve a pain-free life.
30 Years of Experience
Our patients know that they are in the best hands with Andrea's extensive knowledge and skills.
Personalised Attention
& Continuous Support
Our patients receive focused, one-on-one care, with ongoing support and regular progress checks for the best possible recovery.